You will be required to create an account, submit your personal information and upload the required documents. If you are interested in renting one of our properties, please go to: to see a complete list of our requirements before you apply.Ĭlick the hyperlink “ Submit an application” that is listed right next to the property that you are interested in. You will have to log into your portal with your email address and password to sign the renewal. The Lease Renewals are sent 90 days prior to the end of your current lease agreement. If we don’t receive the inspection within that time frame you will be charged a fee, as stated on your lease. You will have 7 days after the inspection is sent to complete it. If we can’t communicate with you we will have to post a 48-hour notice on your door to inspect the property.īefore the renewal is sent, you will receive an email requesting you to perform a renewal inspection by taking pictures of the property and uploading them into the app.There will be inspections/appraisals of the property so we will work with you on scheduling accordingly.However, we will still require your help with the following: If the property that you are renting is being sold, your current lease will still be in effect so please don’t worry about you having to vacate the property. WHAT TO EXPECT WHEN A PROPERTY IS BEING SOLD Please refer to our Early Termination Policy for our entire policy. You will be responsible for returning the property in its original condition.There will be a “ Re-Leasing Fee” or “ Termination Fee” which is an amount equal to one month’s rent.You have to keep paying the rents until new tenants are in place and begin paying rent.If you really need to do it, you need to know this important information: If your payment is reversed, the online payment option will be blocked for the next 6 months and you would have to make your payments with certified funds ( Money Order or Cashier’s Check) at the office or to our PO Box 59102, Birmingham, AL 35259 Selecting a different payment method than the one you’re paying with.Not having sufficient funds in your account.There are different reasons why your payment can be reversed: If we do not receive any type of communication from you about your balance or a full payment, a property manager assistant will be calling you to collect and see when you will be able to make your full payment.Ī Non-Sufficient Funds Fee is a type of fee of $30.00 that will be added to your account for making a payment through the online portal and the payment getting returned by your bank. The payments are due on the 1st but late after the 3rd. The payment will post to your tenant portal immediately but can take 2-3 business days to process through your financial institution. You can make one-time payments or set up automatic payments so your rent will be paid on time every month. You can pay with a checking account and Credit/Debit card ( there is a transaction fee when paying with a card). You can make your payments online through our tenant portal or tenant app. Through the tenant app ( on your phone/mobile device): Through the web tenant portal ( on your computer) There are two ways of submitting a maintenance request: It’s important that you enter detailed description of the issue that you are having and upload pictures of the issue so our technicians can properly diagnose the issue and come to your home prepared to fully resolve the problem. The best way to get your maintenance issues addressed in a timely manner is to submit a maintenance request online through the portal.
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